Your on-call partner for the
hardest calls in city hall

A better workflow

ZacTax Strategic Services is dedicated to empowering local governments by assisting City Managers and other senior-level local government professionals in navigating the complexities of their roles.

"Every city leader needs someone they can call when the stakes are high and time is short. Our job is to help you think clearly, act confidently, and move your community forward."

Robert Hanna
President, Strategic Services

Our mission is to help you solve problems so you can achieve your goals and successfully lead your communities with clarity and confidence.

We offer a flexible, high-touch engagement model with built-in responsiveness. Through scheduled calls, on-site visits (as needed), and strategy sessions, your leadership team gains a thought partner with real-world experience and proven municipal insight.

Core Plan

For a monthly fee, ZacTax Strategic Services provides you with as needed strategy and decision-making support. If you have a problem, we help you solve it.

If you’ve ever been in a place where you wish you had a second opinion or were momentarily uncertain on what to do next, our core subscription service can help you lead with clarity and confidence.

Standing monthly strategy session

We build an ongoing relationship as an extension of your team

On-demand virtual strategy sessions

Got a quick question? Something come up last minute? We're here for you.

Annual strategic planning retreat

We don't only help you build your strategic plan, we're there with you to see it through.

ZacTax Brain Trust

Access to our bullpen of former city managers, finance and budget directors, planners, and more.

Other Services

In addition to our core subscription service, we offer project-based insights and analysis that are as diverse as the community you lead. Here’s an example of the some of the areas we assist you lead with clarity and confidence.

  • Strategic Planning

    • Development of long-term strategic plans aligned with community goals

    • Facilitation of visioning workshops, leadership retreats and strategy sessions

    • Stakeholder engagement, including surveys, focus groups, and interviews

    • Performance measurement frameworks and implementation roadmaps

  • Organizational Assessments & Optimization

    • Evaluation of departmental structures, staffing, and workflows

    • Recommendations for improving efficiency, accountability, and service delivery

    • Culture and values alignment initiatives

    • Leadership development and succession planning

  • Economic Development Strategy

    • Market analysis and feasibility studies

    • Tax Increment Reinvestment Zones

    • Public Improvement Districts

    • Industrial District Agreements

    • Public-private partnership structuring

    • Incentive policy development and negotiation support

    • Downtown revitalization and corridor planning

    • Qualified Hotel Developments

  • Capital Improvement & Financial Planning

    • Long-range financial forecasting

    • Capital improvement program (CIP) development

    • Budget alignment with strategic priorities

    • Alternative Revenue Strategies

  • Executive Leadership Services

    • Council-Manager Dynamics

    • Senior Leadership Assistance – Hiring, Aligning, Rewarding

    • Compensation and Classification

    • Project Specific Services

Ready to chat?

Let's hop on a call. No obligations, just a chance for us to discuss how we can help.